Network Sales and Services Handbook
By Matthew J Castelli
* Number Of Pages: 464
* Publication Date: 2002-11-27
* ISBN-10 / ASIN: 1587050900
* ISBN-13 / EAN: 9781587050909
* Binding: Paperback
Book Description:
A technical handbook for network sales and customer service personnel
Network Sales and Services Handbook covers the following:
* Foundational concepts and discussions of how networks interconnect
* The OSI model and its fundamental importance for moving information between computers on an internetwork
* Customer premises equipment, including a discussion of hardware commonly found at a customer site
* Threats to a network and methods for protecting a network against such threats
* Concepts of geographical networks and the three-tiered network hierarchy
* QoS and a network’s capability to provide better service to select network traffic over various internetworking technologies
* Methods available to remote users for securely accessing organizational resources
* Public switched telephone network services and customer access
* Multiprotocol Label Switching (MPLS) and how it is used in a network backbone
* The fundamentals of fiber-optic networks, including Synchronous Optical Networks and Dense Wave Division Multiplexing
One of the most significant challenges in any technical organization is knowledge transfer: getting the knowledge from those “in the know” (network engineers or consultants) to those on the “front lines” (those individuals who are selling and supporting a client’s network services). Because these individuals tend to be quota driven, a sales/service team often does not have a lot of available time away from the field; potentially resulting in lost revenue. Understanding knowledge transfer is necessary for people working as customer service representatives and managers, engineering technicians, and presales account managers.
Network Sales and Services Handbook provides sales and support professionals the fundamental technical knowledge necessary to understand customer needs. Designed as a complete reference guide, Network Sales and Services Handbook details networking basics, including foundational concepts and discussions of the many different LAN and WAN technologies and their functionality. Also included are fundamental discussions on quality of service (QoS), voice networks, and fiber optics, as well as a brief summary of the common routing protocols used in an internetwork.
If you are a non-engineer associated with an engineering environment, Network Sales and Services Handbook is an essential part of your resource library.
- Publisher: Cisco Press
- Number Of Pages: 672
- Publication Date: 2008-01-07
- ISBN-10 / ASIN: 1587053365
- ISBN-13 / EAN: 9781587053368
- Binding: Paperback
Book Description:
Router Security Strategies: Securing IP Network Traffic Planes provides a compre-hensive approach to understand and implement IP traffic plane separation and protection on IP routers. This book details the distinct traffic planes of IP networks and the advanced techniques necessary to operationally secure them. This includes the data, control, management, and services planes that provide the infrastructure for IP networking.
The first section provides a brief overview of the essential components of the Internet Protocol and IP networking. At the end of this section, you will understand the fundamental principles of defense in depth and breadth security as applied to IP traffic planes. Techniques to secure the IP data plane, IP control plane, IP management plane, and IP services plane are covered in detail in the second section.
The final section provides case studies from both the enterprise network and the service provider network perspectives. In this way, the individual IP traffic plane security techniques reviewed in the second section of the book are brought together to help you create an integrated, comprehensive defense in depth and breadth security architecture.
“Understanding and securing IP traffic planes are critical to the overall security posture of the IP infrastructure. The techniques detailed in this book provide protection and instrumentation enabling operators to understand and defend against attacks. As the vulnerability economy continues to mature, it is critical for both vendors and network providers to collaboratively deliver these protections to the IP infrastructure.”
–Russell Smoak, Director, Technical Services, Security Intelligence Engineering, Cisco
Gregg Schudel, CCIE® No. 9591, joined Cisco in 2000 as a consulting system engineer supporting the U.S. service provider organization. Gregg focuses on IP core network security architectures and technology for interexchange carriers and web services providers.
David J. Smith, CCIE No. 1986, joined Cisco in 1995 and is a consulting system engineer supporting the service provider organization. David focuses on IP core and edge architectures including IP routing, MPLS technologies, QoS, infrastructure security, and network telemetry.
* Understand the operation of IP networks and routers
* Learn about the many threat models facing IP networks, Layer 2 Ethernet switching environments, and IPsec and MPLS VPN services
* Learn how to segment and protect each IP traffic plane by applying defense in depth and breadth principles
* Use security techniques such as ACLs, rate limiting, IP Options filtering, uRPF, QoS, RTBH, QPPB, and many others to protect the data plane of IP and switched Ethernet networks
* Secure the IP control plane with rACL, CoPP, GTSM, MD5, BGP and ICMP techniques and Layer 2 switched Ethernet-specific techniques
* Protect the IP management plane with password management, SNMP, SSH, NTP, AAA, as well as other VPN management, out-of-band management, and remote access management techniques
* Secure the IP services plane using recoloring, IP fragmentation control, MPLS label control, and other traffic classification and process control techniques
This security book is part of the Cisco Press® Networking Technology Series. Security titles from Cisco Press help networking professionals secure critical data and resources, prevent and mitigate network attacks, and build end-to-end self-defending networks.
* Publisher: Cisco Press
* Number Of Pages: 456
* Publication Date: 2008-01-27
* ISBN-10 / ASIN: 1587131986
* ISBN-13 / EAN: 9781587131981
* Binding: Paperback
Book Description:
IT Essentials PC Hardware and Software
Labs and Study Guide, Third Edition
Patrick Regan
The IT Essentials: PC Hardware and Software version 4 course in the Cisco® Networking Academy® is designed to prepare you to take and pass the CompTIA A+ exams based on the 2006 objectives. You must pass both the A+ Essentials and one of the technician exams to earn the A+ certification. Chapters 1 through 10 cover the foundational knowledge that aligns with the CompTIA A+ Essentials exam (220-601). Chapters 11 through 16 explore more advanced concepts in greater depth to prepare you for the specialized CompTIA A+ technician exams (220-602 for IT Technician, 220-603 for Remote Support Technician, and 220-604 for Bench Technician).
IT Essentials: PC Hardware and Software Labs and Study Guide, Third Edition, is designed as a valuable teaching and learning tool, incorporating new features to improve your hands-on skills and reinforce the key topics of the course. Each chapter contains a Study Guide section and a Labs section.
The Study Guide section is designed to provide additional exercises and questions to reinforce your understanding of the course topics, preparing you for the course assessments and focusing on preparing for the associated certification exams.
The Labs section features the complete collection of the lab exercises and worksheets specifically designed by Cisco to give students hands-on experience in a particular concept or technology.
Chapters 1–10 cover the following skills and competencies:
* Core competencies in the latest hardware and software technologies
* Information security skills
* Safety and environmental issues
* Soft skills for career development
Chapters 11–16 cover the following skills and competencies:
* Advanced troubleshooting skills
* Preparation for all three CompTIA job environment certification exams
* Advanced installation of computers, peripheral devices, networks, and security components
Use this book with:
IT Essentials: PC Hardware and Software
Companion Guide, Third Edition
ISBN-10: 1-58713-199-4
ISBN-13: 978-158713-199-8
Patrick Regan has been a PC technician, network administrator/engineer, design architect, and security analyst for 16 years. He holds many certifications, including the Microsoft MCSE, MCSA, and MCT; CompTIA’s A+, Network+, Server+, Linux+, Security+, and CTT+; Cisco CCNA®; and Novell’s CNE and CWNP Certified Wireless Network Administrator (CWNA).
This book is part of the Cisco Networking Academy Series from Cisco Press®. Books in this series support and complement the Cisco Networking Academy curriculum.
10-05-2008, 06:14 PM
